Focusing on the biggest issues in wellness and business, the World Spa & Wellness Convention will deliver the facts, figures and contacts you need to stay competitive next year. Designed to give delegates even more opportunities to choose the key information they need to grow their spa businesses.
Four Seminars & Conferences
WORLD SPA & WELLNESS
with speakers from SA’s leading spa operators
ADVANCED TREATMENTS
a full two-day programme drawing specialist salons and
clinics
BUSINESS STAGE
from staff challenges to retailing, we discuss the topics that bring in buyers keen to grow their business
SAAHSP
their main event brings those industry stalwarts
Spa & Wellness Convention 2024 Program
DAY 1
09:00 – 09:45
Registration & Coffee
09:45 – 10:00
Welcome by Professional Beauty Group CEO, Mark Moloney
10:00 – 10:30
Beauty & Wellness 2.0: The Next Chapter
Join us as we unveil the future of the spa, beauty, aesthetic and wellness industry! In this insightful session, well explore the latest innovations, trends and technologies shaping the next chapter of our Industry. From personalised wellness to sustainable beauty, from AI powered treatments to holistic experiences, discover the opportunities and strategies to stay ahead of the curve. Get ready to upgrade your business and elevate your clients experiences in the evolving world of Beauty and Wellness 2.0
Lucia Molebatsi, Owner and CEO of Lush Inc Wellness & Aesthetics in Botswana
Tany Lopes – Spa Manager, The Saxon Hotel, villas and Spa
10:30 -11:00
Tea/Coffee
11:00 – 11:45
Keynote
Marc Wachsberger – The Capital Hotel Group CEO & Founder
11:45 – 12:30
The Spa Spectrum: Supporting Life’s Transitions and Transformations.
Discover the untapped potential in your spa business. Learn how to tailor your services beyond the basics to meet the unique needs of clients navigating life’s significant transitions, from pregnancy and parenthood to menopause and beyond. By embracing this spectrum of clients you will unlock new revenue streams and enhance client loyalty and establish your business as a trusted wellness partner for every stage of life. Learn how to refine your offerings and grow your business with purpose and passion.
Izelle Louw, founder and CEO of Mommy Wellness Spa in CPT
Dr Mary Atkinson
12:30 -14:30
Lunch & exhibition viewing
14:30 – 15:15
Revenue Renaissance: Insider Secrets from Spa Owners who have cracked the code
Discover some unique actionable strategies and innovating approaches for significant revenue growth. In a competitive landscape, client retention and maximising spend per visit have become crucial. Its about delivering memorable experiences that foster loyalty, drive repeat business and unlock long-term growth.
Leandra Olivier, Wellness Spa Manager at Pezula Nature Retreat
Lina Spa Manager Kievitskroon Winelands Spa
15:15 – 16:00
From Transactional to Relational: the power of membership programs.
Are you leaving money on the table by not leveraging the full potential of membership programs? Explore the latest trends, best practices and success stories from sectors who have cracked the code on membership programs.
TBC
16:00 – 17:00
Networking drinks in the delegate lounge
DAY 2
09:15 – 10:00
Registration & Coffee
10:00- 10.45
Spa meets Aesthetics: The Ultimate Union for unparalleled results.
Embrace the rapidly evolving world of aesthetics and delve into the exciting opportunities that can happen when traditional spa services meet cutting-edge aesthetic treatments.
Lourette Du Toit
Kym Stafford
10:45 – 11:30
Your greatest Asset: Retain and Inspire your team for a thriving business.
Your staff is the backbone of your business, responsible for delivering exceptional experiences that drive client loyalty and business growth. Yet, attracting and retaining top talent in today’s competitive market can be a daunting challenge.
- Discover proven approaches to staff management that will transform your team into a cohesive, motivated and high-performing unit.
- Craft a compelling employer brand that resonates with potential hires.
- Foster a winning work culture that encourages retention and growth.
- Empower your team with training, feedback and opportunities for advancement.
Taryn Lilley – Spa Manager at Cape Grace Spa
Evita Plaatjies – HR Manager – The Saxon Hotel & Villas
Gail Townsend – Zen Recruitment
Nicola Kuhn – Spa Manager Erinvale Estate Hotel & Spa
11:30 – 12:00
Tea/Coffee
12:00 – 12:45
Beyond Likes and Followers:
Explore trends, technologies and techniques that will shape the future of marketing in our industry. From the rise of sustainable and inclusive marketing to the power of social media and influencer partnerships, our expert panel will share actionable insights and predictions to help you:
- Boost brand awareness and loyalty
- Drive website traffic and online sales
- Stay ahead of competitors and industry disruptors
- Create engaging, effective and measurable marketing campaigns
Gillian Kombora – Head of Digital Marketing, The Capital Hotel Group
Michael Harf – Owner and MD of Syte
Petula – Owner Polished by Petula
12:45 – 13:15
The Grand Finale:
Goodie Bags, live Q & A session and give-aways to end the conference. Don’t hold back – ask anything, share anything! Our goal is to create a supporting and engaging community that empowers you to succeed in our industry. Great giveaways and a goodie bag valued at R3000!!!!
Mark Maloney
13:15
Lunch and final expo
1
Listen to industry experts
Be inspired at our two day conference with sessions focusing on upskilling spa leaders and teams, to equip them to face the challenges ahead.
2
Network with fellow professionals
There are endless opportunities to discuss industry challenges, business ideas and solutions with like-minded professionals at the convention and the awards.
