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WORLD SPA & WELLNESS CONVENTION 28 - 29 AUGUST 2022

A CONFERENCE, NETWORKING AND BRAND SHOWCASE FOR SENIOR MANAGEMENT OF HOTELS AND SPAS

DAY ONE - Sunday, 28 August

9h00 Registration

9h30 Welcome by Professional Beauty Group CEO, Mark Moloney

9h45 Keynote: Selling in Tough Times – The secret to success in a world of limited opportunity

All businesses and economies run in cycles; there are upcycles, down cycles and everything in between. In every one of these economic environments, some flourish despite the pressures and challenges that challenge or immobilise others. In this practical, high-impact keynote, you will learn the secrets and practices of businesses that continue to sell in the toughest economic circumstances.

Shelley Walters, Sales Specialist and Founder of The Sales Counsel

 

10h35 What’s Hot in the World of Spa and What’s Not?

Which of the current and potential future trends permeating the international spa and wellness sector are fad, and which are likely to have staying power? How can they be incorporated into you treatment menu? A panel of KOLs (Key Opinion Leaders) provide their perspectives.

Kent Richards, Corporate Operations Director (Spas - Global) Six Senses 

Andrew Barge, Independent Spa Consultant, formerly with Marriott International and Six Senses

Marisa Dimitriadis, Founder, The Spa Professionals Guild

 

11h25 Tea Break

11h45 Mind Over Matter – Mental Wellness

The state of the spa guest’s mental well-being, as well as that of spa staff, is a hot topic at the moment, especially considering the economic and emotional fall-out of the Covid-19 pandemic. This panel discussion will look at mental wellness programmes that can be integrated into the spa treatment offering for guests, and also implemented for staff members.

 

David Goncalves, Psychologist

Ingrid R. Pollack, Founder, Inner Essence Holistic Therapies

Verona Duwarkah, Business &Life Coach and Consultant

12h35 Lunch, Networking Break and Expo Floor Visit

14h30 Sustainability Round-up

With an increasingly urgent focus on climate change, it’s important to know what leading spas around the world are doing in terms of sustainable practices and how spas need to start aiming for net-positive and regenerative practices.

 

Charne le Roux, Founder of GreenSpaAfrica.com

Tania Pheiffer of Woodlands Spa

15h15 Tea Break

15h30 The Role of Metaverse in Social Media Marketing and Other Strategies to Attract Interest in Your Spa

Instead of just posting on Facebook and Instagram, are you using ‘Google My Business’ as well? How well do you understand Metaverse and what it can do for you? All will be revealed in this enlightening session.

 

Aadil Dildar-Mia, Digital Marketing Director, Beyond the Click

Keshantha Naidoo, Managing Director, Channel Reach

16h30 CLOSE DAY ONE

DAY TWO - Monday, 29 August

9h00 Registration

9h30 Made to Measure

This session will look at the growing trend of customisation and question whether the formal spa treatment menu might soon become a thing of the past. How can spas customise unique offerings for each guest and what is the logistic feasibility of doing so?

 

Kent Richards, Corporate Operations Director (Spas - Global) Six Senses 

Andrew Barge, Independent Spa Consultant, formerly with Marriott International and Six Senses

Marisa Dimitriadis, Founder, The Spa Professionals Guild

10h20 Signature Moves

Creating unique treatments for guests will ensure that your spa stands out in the market. Three spa managers share some of their most unusual treatments and reveal how they were inspired and developed.

 

Lena Manamela, Manager, Kievits Kroon Spa

Tanya Lopes, Manager, Saxon Spa

Maria Viljoen, Founder, Enviro Sanctuary Spa, Thaba Tshwene Game Lodge

11h10 Tea Break

11h30 Bump Up that Bottom Line

Identifying strategic opportunities and growth for new and existing guests, products and services.

 

Alison Yammin, COO, Marine Spa Distributors

Terence Jansen Van Vuuren, Fouder, Terenzo Suites 

Kym Stafford, Dolce Vita Beauty Centre

Tshegofatso Moseme, Owner, Houghton Hotel Spa 

13h00 CONVENTION CLOSES – Lunch and Expo Floor Visit

*The organisers reserve the right to alter the speakers and the programme due to unforeseen circumstances.